01

Our Expertise

WHO WE ARE

We entered the Travel Business in Kuala Lumpur, Malaysia, in 1958 and became part of the Citystate Travel Group in 2000. We are TDC licensed and IATA accredited. Our areas of expertise are Corporate Travel Management, Group Incentive and Leisure Travel and our most recent addition, Cruises. With our close working relationships with major airlines, hotels and tour operations, we are able to organise group incentive and special interest tours around the world. Our success in the travel industry is consistently reaffirmed by the accolades we receive from major international airlines.

Since 1958, we have developed the procedures and expertise needed to support our corporate clients. Our dedicated travel consultants care about providing you with the right solutions to your travel needs. We also offer support after hours to ensure our travellers receive the full range of personalised services which keep them safe and connected at all times. We subscribe to Duty of Care practices and Global Alert Services so that we can respond to your emergencies in a proactive manner.

02

Save Money, Save Time

WHAT WE DO

We specialize in Corporate Travel Management and Meetings and Events.

CORPORATE TRAVEL MANAGEMENT

MEETINGS AND EVENTS
  • We will work with you to conceptualize and execute your corporate events.
    • Whether conferences, team building or small group events, we deliver results.
    • Our previous events include Roadshows, Product launches and Gala dinners.
  • Meeting logistics and transpotation
    • You can rely on our team to plan and execute your events carefully and efficiently.
  • Venue sourcing
    • When we negotiate on your behalf, we can help you
      Save time needed to obtain         favourable terms
      Save money by securing         favourable rates

CORPORATE TRAVEL MANAGEMENT

SERVICES(FLIGHT AND HOTEL BOOKINGS)
  • We use personalized traveller and company profiles and our experience in route planning to maximize our client's convenience.
  • We also apply standard procedures to generate many viable quotes and incorporate greater choice into your travel policy.
  • We will save you time by helping with the necessary travel arrangements, including Visa requirements.
  • We also provide our corporate clients with ancillary services such as travel insurance, limousine booking, car rental, web check-in and WIFI routers.
  • With our vast experiences, we can customize incentive trips that meet your budget.
  • Our travel policy management services will save you time and money. We use a range of tools such as customized reports, to help you gain greater control over your travel budget and expenditure.

CORPORATE TRAVEL MANAGEMENT

OTHER PRODUCTS
  • Travel Gift Vouchers
  • TripPlan Online Booking Portal (not default)
    • We tailor our online portals to the needs of our corporate clients. These portals make travel arrangements more seamless and convenient for you.
    • Portals allow you to
      • Look up and book flights and hotels
      • Manage your internal travel approval processes and guidelines
      • Update Traveller profile

CORPORATE TRAVEL MANAGEMENT

SERVICES(FLIGHT AND HOTEL BOOKINGS)
  • We use personalized traveller and company profiles and our experience in route planning to maximize our client's convenience.
  • We also apply standard procedures to generate many viable quotes and incorporate greater choice into your travel policy.
  • We will save you time by helping with the necessary travel arrangements, including Visa requirements.
  • We also provide our corporate clients with ancillary services such as travel insurance, limousine booking, car rental, web check-in and WIFI routers.
  • With our vast experiences, we can customize incentive trips that meet your budget.
  • Our travel policy management services will save you time and money. We use a range of tools such as customized reports, to help you gain greater control over your travel budget and expenditure.

CORPORATE TRAVEL MANAGEMENT

OTHER PRODUCTS
  • Travel Gift Vouchers
  • TripPlan Online Booking Portal (not default)
    • We tailor our online portals to the needs of our corporate clients. These portals make travel arrangements more seamless and convenient for you.
    • Portals allow you to
      • Look up and book flights and hotels
      • Manage your internal travel approval processes and guidelines
      • Update Traveller profile

03

We are worth it

WHY CHOOSE US

HIGHLY

EFFICIENT SERVICES
TIME SAVING
We can help you book your flight and accommodation more promptly with our expertise and valuable connections.
CUSTOMIZED REPORTS
Our reports will examine your travel expenditure and determine ways to increase cost savings without compromising the quality of traveller experience.

VALUABLE

BUSINESS CONNECTIONS AND EXPERTISE
  • Our travel consultants have built strong working relationships with major airlines through their daily business transactions with them. These close relationships allow our clients to benefit from favorable flight deals.
  • We are part of the Citystate Travel Group which is headquartered in Singapore with operations in Malaysia, Hong Kong, Indonesia and China.
  • We are part of the Citystate Travel Group which is heartquartered in Singapore with operations in Malaysia, Hong Kong, Indonesia and China.
    • SME's appreciate personal touch to creating solutions that meet their objectives. As your travel need grow, we can guide you through your journey by helping to craft your travel policy.
    • Large firms value our expertise on travel policy management and duty of care practices. Our reports and 24-hour emergency ervice make their travel policy more suitable for large numbers of travellers.

SAFETY

AND PEACE OF MIND
DUTY OF CARE
  • Our Duty of Care practices are executed by our dedicated travel consultants who are available to assist you at anytime during your trip.
  • Our headquarters are up to date with the location of travellers.
  • We have engaged Global Alert Services so we can actively support our clients in the event of an emergency.
TRAVEL EXPERTISE
  • From booking flights and hotels to Visa requirements, we have the extensive experience (60 years!) and information needed to make travelling hassle-free for you.
24-HOUR SERVICE
  • We are always available to handle any disruption to your travel itinerary. Our team is committed to staying connected with you in times of need.

GLOBAL NETWORK

OF TRAVEL AGENCIES
We are part of the Lufthansa City Center network, which means that we are well connected with 630 other travel agencies, in 80 countries worldwide.

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